ublic speaking skills are important for all. Talking happens every day with our friends, we speak to our friends and family people every day no matter how big the number is because it is just a casual talk and hence we do not feel the trouble or any difficulty in expressing ourselves. But what happens when we are hailed to address a big stranger group. Here is where the real problem starts and we start feeling nervous. But why and what happens with such a bigger group when we have talked and jabbed so much with a bigger group at home? This is where we need to understand the real problem.
The major problem that happens in good home speakers is that they get frightened looking at the bigger population. It is the lack of confidence and conviction in them in delivering the message effectively to the audience. This is a situation for anybody and everybody and hence getting to hone the speaking skills is very important for all. There are many coaching centers and institutes that help people in doing this better and efficiently.
Ok now that we are talking about public speaking skills, we also need to talk about what happens when there is a crisis which is again a very common problem or trouble faced by all. When there is a public talk by a person to a bigger audience, there are reporters, media etc and the talk goes live and gets recorded too. And since it is a live telecast there are all possibilities for public or the reporters to post few very controversial questions to the speaker to which he becomes obligated to answer. So what now? How to handle PR during the crisis and how is the speaker supposed to manage and avoid or escape the situation without any troubles? This is what is taught along with the main course in the special centers that train people in public speaking skills.
A crisis is an event that might have a negative impact on the person addressing the public. This might be a public meeting, an official meeting or anything of this sort. A good speaker is one who knows the proper ways of escaping and managing the situations but the one who is speaking for the first time would have a tough time managing the situation. Unfortunately, we have more speakers of this kind than the former ones and anybody and everybody are taking the podium today to talk anything and everything. In cases of public meetings especially, there might be press reporters, stakeholders and others posting questions back to back and a good speaker is one who is able to answer all of them amicably though not with correct and satisfactory answers.
Crisis communication training
This is something that is dealt with in most of the public speaking training centers. It might not look important but is something essential for all. It is like an insurance which might not be of any use in the immediate future but would definitely come in handy during emergency situations. So getting to know about tackling such situations is something given more importance in the training centers.
How does crisis training happen?
Every individual comes with a different need. Every individual is different in terms of their character, their job nature etc and hence the crisis situation they might face is also different. So these training centers research extensively about the type of crisis that a particular individual might face and based on this they train the person to face it, respond to it and somehow divert the attention of the overwhelming public crowd. It is not about not answering but about how you manage the people around you and this is what is taught along with the other nuances of public speaking in these training centers.
This crisis management training happens as one of the important segments of public speaking skills. So it is not just about learning to speak in the public addressing a larger group but is also about managing and tackling different types of people with different views and expectations.